How generous!
Last week I had to phone my website people to tell them they had upgraded me to the Premium package without my consent - in fact all I had done was looked at the list of options and decided it wasn't worth it. They sorted it all out - no problem, back to the standard package. And then today I receive this email! Are they taking the piss or what? Dear Jason, Please accept our apologies for the error made on your recent order. We are sorry for any inconvenience it might have caused you. To compensate for our mistake, we have issued a credit to your account for the amount of £0.00. What can you do with your credit? You can use your credit on your next order. You can order the same product, or take your credit off any other product. The amount of your order doesn't have to be exactly the same as your credit. We will just deduct the credit from the total amount of your new order. How can you use your credit? To redeem your credit, take these three easy steps: Choos...